At AutoNational Logistics, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of our customers, employees, and other individuals with whom we interact. This Policy applies to all our business operations in Australia.

1. Information We Collect

We may collect personal information from you when you interact with us, such as when you:

  • Inquire or request specific services from us

  • Book or use our services

  • Communicate with us through email, phone, or our website

  • Submit job applications or employment inquiries

  • Participate in surveys, promotions, or events

We may collect different types of personal information depending on the nature of your interaction with us, including but not limited to your name, contact information, job title, employment history, payment information, and relevant identification documents.

1.1 Why we collect your personal information?

We collect your Personal Information primarily for the purposes of providing you with services, giving information to our clients, and marketing. We may also use or disclose your Personal Information for secondary purposes that are closely related to the primary purpose, if you would reasonably expect such use or disclosure. You can unsubscribe from our mailing/marketing lists at any time by writing to us.

2. How We Use Your Information

We collect and use personal information to provide and improve our services, comply with legal requirements, and communicate with you. We may use your personal information for purposes such as:

  • Processing and managing your requests and bookings

  • Providing customer support and responding to inquiries

  • Complying with legal obligations and applicable regulations

  • Conducting research and analysis to improve our services

  • Enhancing our security and risk management practices

3. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access and misuse. This includes physical, technical, and administrative safeguards that are appropriate to the nature and sensitivity of the personal information we collect. We limit access to personal information to those who need it to complete their job obligations and guarantee that our staff receive privacy and security training.

3.1 Disclosure of Your Personal Information

We may share your personal information with third parties, including:

  • Our business partners and suppliers who assist us in providing services

  • Government agencies and law enforcement authorities if required by law

  • Professional services providers such as lawyers, accountants, and auditors

  • Parties involved in a merger, acquisition, or sale of all or part of our business

We require our third-party service providers to implement appropriate security measures to protect your personal information and they are prohibited from using your personal information for any other purpose.

5. Your Choices and Rights

You have certain choices and rights regarding your personal information.

  • You may opt-out of receiving promotional emails or newsletters from us by following the instructions in the communications we send you.

  • You may also request access to or correction of your personal information by contacting us using the contact information below.

5.1 Access to Your Personal Information

Subject to some exclusions, you can access the Personal Information we hold for you and update and/or amend it. Please contact us in writing if you want to access your Personal Information. To protect your Personal Information, we may ask for identification before releasing the requested information.

6. Maintaining the Integrity of Your Personal Data

We value the accuracy of your personal information. We will make every effort to ensure that your Personal Information is precise, comprehensive, and up to date. If you discover that the information we have is out of date or incorrect, please notify us as soon as possible so that we can update our records and continue to serve you with quality services.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or industry standards. We will post the updated version on our website and notify you of any material changes.

8. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our practices or wish to update your personal information, please contact us at autonationallogistics@gmail.com.